Newsletter: Sign up to receive newsletters about Human Services relief resources
Below you will find information not only about resources available through Pitkin County, but also information about local community partners and businesses that are providing assistance during these trying times. If you need help navigating the resources, please call Human Services at (970)-920-5235 or Senior Services at (970)-920-5432.
We have built a page for layoff resources. Take a look:
This section is designed to help parents locate information about options for childcare assistance and other early childhood resources.
Colorado Childcare Assistance Program (CCCAP)
This program supports local childcare providers and families in need of affordable childcare and meets the eligibility requirements (265% of the federal poverty level) by paying a portion of childcare costs for families that meet the eligibility requirements for the program. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.
Kids First is a program that picks up where CCCAP leaves off. The Kids First program helps pay a portion of the childcare costs for families that meet the eligibility criteria (265% of the federal poverty level). Their program is funded by the City of Aspen and, in addition to providing assistance with childcare costs for families in Aspen, Kids First also supports childcare providers and parents with education and coaching opportunities. Kids first is offering additional subsidy. Please have a look at their website to learn more.
Parents can evaluate the various summer camp opportunities throughout Pitkin County through the Summer Camp Contacts list.
City of Aspen Daycamp
Providing supervised learning. View their website.
- Distance Learning Full-Day Camp:
Julie Kline / DAY CAMP COORDINATOR
Aspen Youth Center
Offering after school supervision. Programs are available for grades 4th-12th. View their website.
The Low-Income Energy Assistance Program (LEAP) is designed to help low-income households with their heating expense and water bills. For those eligible for LEAP, the program will pay a portion of the household’s heating expense (determined based on income and household size) directly to the utility company or heat source to offset the cost of the monthly heating expense. This credit can go towards a past due balance or future expenses. LEAP will also help pay water bills for eligible applicants. The LEAP program typically accepts applications from November though April annually however, the program is still accepting applications until additional emergency funding is expended. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.
The information in this section will help connect you with various programs and organizations that may be able to provide you and your household with financial assistance. Eligibility for many of these programs is income-based and can vary from program to program.
- There are various other organizations in the region that are providing financial assistance for residents of Pitkin County. The types of assistance they offer and eligibility guidelines can vary from program to program, so please visit their websites to gather more information:
Adult Financial Assistance
Adult Financial assistance is a program funded by the State of Colorado that provides monthly financial assistance to older adults (Old Age Pension & the Medicare Savings Program) and disabled adults (Aid to the Needy Disabled) who are very low income. In place of direct cash benefits, the Medicare Savings Program may help pay your Medicare Part B premium. Applications for these programs are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.
Colorado Works (Temporary Assistance for Needy Families)
The Temporary Assistance for Needy Families program (known as Colorado Works in Colorado) is a federally funded program that provides financial and case management services to families in need or experiencing an emergency. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.
Open enrollment began on November 1st, 2021. To determine if you and your family are eligible for a tax credit to help you purchase a healthcare plan through Connect for Health Colorado, you must first complete an application for Medicaid. This can be done online on the Colorado PEAK website. If you qualify for Medicaid, no further action is required. If you are over the income limit for Medicaid, you can go shop the Marketplace for a plan. If you need help with this process, you can contact Connect For Health Colorado. Both of these options can be completed by going to Connect For Health Colorado‘s website.
For additional information or if you have any questions, you can reach your county’s Department of Human/Social Services using the information below:
Pitkin County Human Services will assist tenants who are unable to pay rent, as well as landlords with destitute tenants via local and state programs.
Please review these Rental Assistance Resources from Aspen to Parachute.
The following programs are offered through the Colorado Department of Local Affairs (DOLA)
- For Tenants: Employee Housing Assistance Program (EHAP) which can provide rental assistance to tenants through the Department of Local Affairs website.
- The Colorado Emergency Rental Assistance Program (ERAP) can help renters as far back as April, 2020. Help can include past due, current, and two additional months of expected rent costs. After the initial assistance, you can apply for additional assistance, if funds are still available.
To qualify for the Property Owner Preservation Program (POP) Monthly Rental amount must be below the Maximum Rent for the number of bedrooms and the county where the unit is located
|Pitkin County||Maximum Rent|
For Families – Households with children in the Aspen School District that need assistance should contact Aspen Family Connections (970) 205-7025 while those families in RE-1 should contact the Roaring Fork Schools Family Resource Center (970) 384-9500.
For Individuals or households without school aged children in the home – Please contact Catholic Charities (970) 384-2060.
Alpine Legal Services 970-945-8858 can assist in mediating evictions.
Thousands of families are at risk of eviction in our area. Help keep our local courts, law enforcement and legal aid from being overwhelmed. The cost of housing insecurity and homelessness is significant for our entire community. Please review these resources and try to resolve your housing dispute before filing an eviction.
Visit the Alpine Legal Services website for FAQs and additional COVID resources and information.
State & County Help
Colorado Emergency Rental Assistance
Garfield County Economic Assistance
Pitkin County Economic Assistance: 970–920–5244
Local Assistance From Parachute To Aspen
- Aspen Family Connections (Pitkin County): 970–205–7025
- Catholic Charities (Eagle, Pitkin, and Garfield Counties): 970–384–2060
- Family Resource Center of the Roaring Fork Schools (For families with children in
- Roaring Fork School District): 970–384–9500
- Garfield 16 Family Resource Center (For families with children in Garfield 16 School
- District): 970–285–5701
- LaMedichi (Parachute to Aspen): 970–510–0411
- Reach Out Colorado (Parachute to Rifle): 970–459–0309
- River Center of New Castle (New Castle and Silt): 970–984–4333
- Salvation Army (Parachute to Aspen): 970–945–6976
(970) 230–3935 between 9:00–12:00 or 1:00–5:00 Monday through Friday. A trained, neutral party will help facilitate an agreement, if possible, between landlords and tenants from Parachute to Aspen who are having a housing dispute caused by COVID–19. Mediation is completely confidential and this service is free of charge.
Eviction / foreclosure protection is offered for Coloradans
Find out more on the Colorado website
Colorado Housing Connects
Colorado Housing Connects, a free housing helpline run by the non-profit Brothers Redevelopment, connects Coloradans to housing counseling and legal services. View this PDF for more information about the help they provide.
Isolation And Homecare Recommendations
If you are sick and have been diagnosed with COVID-19 or suspect that you have COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community.
Symptoms of COVID-19
The most common symptoms of COVID-19 may include the following. If anyone in your home or household are experiencing any of these symptoms, they should seek testing immediately.
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
While you are awaiting COVID-19 testing results, or if you have tested positive for COVID-19, have some of the symptoms above but have not yet been tested, you should follow the below instructions.
If you have symptoms, stay home for 10 days from the day you started feeling sick. You may discontinue isolation after those 10 days so long as you have not had fever for 24 hours and all symptoms have improved. Do not go outside, have other people visit, or leave your home during this time, except to see a healthcare provider.
Separate yourself from other people in your home
Do the best you can to stay away from other people as much as possible. If you can, stay in a room to yourself and away from other people in your home. Stay at least 6 feet away from anyone else as much as you can. Use a separate bathroom, if you can. You should not be responsible for caring for others. Additional guidance below.
Call ahead before visiting your doctor
Call your healthcare provider first and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.
Wear a facemask
You should wear a facemask when you are around other people (for example, sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then people who live with you should not stay in the same room with you, or they should wear a facemask if they are in the same room as you.
Cover your coughs and sneezes
Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can and immediately clean your hands with either alcohol based hand rub or soap and water.
Wash your hands
Clean your hands often. Wash thoroughly with soap and water for at least 20 seconds. Alternatively, if your hands are not visibly dirty, you can use an alcohol based hand rub with at least 60% alcohol, rubbing on all surfaces of the hands until dry. Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid sharing personal household items
You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. After using these items, they should be washed thoroughly with soap and hot water.
Monitor your symptoms and act quickly if they worsen
If your illness is worsening (for example, shortness of breath or difficulty breathing):
- Act quickly. Call your healthcare provider and tell them that you are a person who is confirmed to have, or may have COVID-19.
- If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or may have COVID-19. If possible, put on a facemask before emergency medical services arrive.
- Put on a facemask before you enter the facility. These steps will help the healthcare provider’s office to keep other people from getting infected or exposed.
- People who are being monitored by public health for symptoms should follow instructions provided by public health.
Family Members and Roommates of a Person with Symptoms
- If you have symptoms, please stay away from healthy household members as much as possible.
- Household members that don’t have symptoms: keep distance from the person that is ill as much as possible. This includes not sharing the same bedroom, staying at least 6 feet apart, and having the ill person and all other household members wear a mask when in the same room.
- Clean and disinfect surfaces that come into contact with anyone who is sick on a regular basis.
- Make sure everyone in the household washes their hands frequently.
- Monitor yourself for any symptoms daily for 14 days.
Free and pro bono legal services are available for a variety of judicial issues.
Please use the links below to connect with the various food resources available to the community at this time. If you have any questions, please contact the Pitkin County Economic Assistance Department at (970) 920-5244 or firstname.lastname@example.org.
The Supplemental Nutrition Assistance Program (SNAP) formerly known as “Food Stamps”
This is a federal program that is available for low-income individuals and families who are in need of assistance to meet their nutritional needs. The income limits for the program are located here. Those who meet the eligibility requirements for the program will receive a monthly benefit amount deposited to an Electronic Benefits Management (EBT) card. These benefits can be used to purchase food at many of our local grocery and convenience stores and the card functions like a debit card. Anyone interested in applying for SNAP can apply online here or complete a paper application available at the Schultz Health & Human Services building located at 405 Castle Creek Road, Aspen, CO 81611.
LIFT UP is a local nonprofit that focuses on providing nutritious food to those in need. Aside from assisting with the mobile pantries in our area, LIFT UP also has a number of brick-and-mortar food pantries in the region. Please visit their website to learn more about the locations, hours, and services.
Here is their September Schedule:LiftUp-Sept
Mobile Food Pantries and Meals
Starting the third week of October, the Aspen Food Distribution will relocate to Aspen Golf Course (39551 CO-82).
In response to the COVID-19 outbreak, numerous entities in the region immediately began providing access to food through mobile pantries and communal or home-delivered meals at various locations. These organizations include Aspen Family Connections, Food Bank of the Rockies, LIFT UP, the Pitkin County Senior Center, the Aspen Homeless Shelter, and the Roaring Fork and Aspen School Districts. For information on the dates, times, and locations of these resources, see below.
|Location||Time & Day|
|Aspen Pantry (in the Buttermilk Ski Area Parking Lot)|
38700 CO-82, Aspen, CO 81611
|the 2nd and 4th Wednesday of every month|
12 – 2pm
|El Jebel Community Center/ Crown Mountain Park parking lot|
20 Eagle County Rd, El Jebel, CO 81623
12 – 2pm
|Eagle County Healthy Aging|
Older Adults 60+
Eagle County Healthy Aging
|Home Delivered Meals/Pick up meals|
Tuesday and Thursdays
12 – 1pm
|Pitkin County Senior Services Older Adults 60+|
Pitkin County Senior Services Menu
|Home Delivered/Pick up lunches.|
Mondays, Wednesdays, Thursday and Fridays
12 – 1pm
|Pitkin County Senior Services Grocery Delivery|
Pitkin County Senior Grocery Delivery Sign Up
|Weekly grocery shopping and delivery for seniors.|
|Aspen Homeless Shelter|
|Dinner nightly/ food distribution by appointment. |
11am – 8pm
|Meal Delivery for Roaring Fork School Students|
|Monday distribution of meals to kids in Basalt, El Jebel, Carbondale, and Glenwood Springs.|
- SNAP (food assistance)-Food Assistance (SNAP) Monthly benefits to purchase food at grocery stores and other participating businesses.
- Apply online at www.Colorado.gov/PEAK
- WIC (Women, Infants, and Children) –Free food, breast pumps, and nutrition consults for pregnant and breastfeeding women as well as infants and children up to age five.
- Apply online at www.ColoradoWICsignup.com
- For more food resources, call the Hunger-Free Hotline at 855-855-4626.
Double Up Food Bucks Colorado
- Shop with your quest card at participating farmers markets for Colorado grown fruits and vegetables.
- How it works – Take your EBT card to the Farmers Market, find the information booth and tell the staff how much you would like to spend. The staff will match the SNAP bucks dollar for dollar with Double Up Food Bucks. They will match up to $20 per day.
- Participating vendors in the Roaring Fork Valley
- Carbondale Farmers Market – Wednesday 10 AM – 3 PM
- Glenwood Farmers Market – Tuesday 4 PM – 8 PM
- Aspen School District: Free and Reduced Lunch: The District is providing weekly lunch supplies to each child who currently qualifies for free/reduced lunch and some others, delivered directly to homes. Call 970-205 7025 with questions or to obtain lunches
- Roaring Fork Schools: Meal delivery and distribution for the Roaring Fork Schools happen on Wednesdays and Fridays starting at 4:30 pm. The locations are the high schools in Basalt, Carbondale (not Bridges), and Glenwood Springs. Families should contact their school liaison to enroll for pick-up or schedule delivery.
- Garfield County Lift-Up Food Distribution Information
- Carbondale- Third Street Center -520 South 3rd St #35; (970) 274-4625
- Mondays & Thursdays 2 pm
- Glenwood Springs- 1521 Grand Ave, Glenwood
- Mondays & Thursdays 2 pm
- New Castle- 804 W. Main St; (970)-274-4625
- Wednesdays & Fridays 2 pm
- Rifle- 800 Railroad Ave, Rifle 970-274-4625
- Wednesdays & Fridays 2 pm
- Parachute- 201 E 1st St, Parachute 970-274-4625
- Thursdays 2 pm
- Carbondale- Third Street Center -520 South 3rd St #35; (970) 274-4625
- Hunger Free Colorado provides a comprehensive list of food resources.
Additional Resources for Seniors:
- Garfield County Senior Programs
- Food Bank of the Rockies -Food Delivery
- Sunnyside Retirement Center Glenwood Springs
- Monday & Thursday Offering meal deliveries for Seniors only. 970-945-9234
- Garfield County Senior Meals
- Monday: New Castle at Castle Valley Senior Center, 201 Castle Valley Blvd., outside the community room. Glenwood Springs is a CONSOLIDATED LOCATION at Colorado Mountain College, 1402 Blake Avenue. Please enter at the lower parking lot and come to the side entrance.
- Tuesday: Rifle Senior Center, 50 Ute Avenue.
- Wednesday: Parachute, Valley Senior Center, 540 N. Parachute Avenue; Silt at Silt Town Center, 600 Home Avenue. Carbondale is at a NEW LOCATION at the parking lot behind the Carbondale Town Hall and Recreation Center, 567 Colorado Ave., around the back.
- Thursday: Rifle Senior Center, 50 Ute Avenue.
- Friday: Rifle Senior Center, 50 Ute Avenue, and Glenwood Springs at Colorado Mountain College, 1402 Blake Avenue. Please enter at the lower parking lot and come to the side entrance.
This section is meant to help guide you through the various resources to access affordable health insurance and/or sliding scale medical services. These services are for low-income individuals and families and eligibility is based on current household income.
Medicaid/Children’s Health Plan Plus (CHP+)
Medicaid (known as Health First Colorado in Colorado) and CHP+ are federal programs that provide medical coverage to low-income individuals and families who meet the income and eligibility requirements for the program. Please see the Health First Colorado website for more information on the eligibility requirements or to apply for assistance. You can also apply for medical assistance AND other programs simultaneously on the Colorado PEAK website.
Long Term Care Medicaid
Within the Medicaid program is an additional program known as Long Term Care. This program is designed to provide assistance to individuals with disabilities who need assistance with day-to-day self-care activities and have low income and limited resources. Services may include home health care or nursing/assisted living care. You can apply for this program on the Health First website or PEAK, but the process does take some time and we recommend that you contact the Economic Assistance department at (970) 920-5244 to learn more.
Individuals Who Are Not Lawfully Present
For individuals who are not lawfully present in the United States, access to Medicaid coverage is very limited. There are two exceptions: women who are pregnant and anyone whose doctor will verify was treated for a life or limb-threatening injury or illness. The standard income limits do apply. For more information, please contact the Economic Assistance department at (970) 920-5244.
Connect For Health Colorado
Connect for Health Colorado is the official marketplace for health insurance where the premiums can be offset by tax credits for income-eligible individuals and families. Please visit their website to learn more. Please know that you will need to apply for Medicaid and be denied due to excess income to qualify for a tax credit towards your premium.
Mountain Family Health Centers
Mountain Family Health Centers (MFHC) provides integrated health services (medical, dental, and behavioral health care) and can work with patients on a sliding scale fee schedule to meet their budget needs. Please have a look at their website to review the hours and services at their Basalt location.
Community Health Services
Community Health Services is a local nonprofit whose mission is to provide preventative health services to the community. This includes immunizations, women’s health screenings, STI testing, and prenatal care. They accept Medicaid and have affordable pricing for their services. Please review their website for more information.
Non-Emergency Medical Transportation (NEMT)
Health First Colorado (Colorado’s Medicaid Program), in addition to providing medical coverage for more than 1 million Colorado residents, is free transportation to and from your doctor’s appointments or can help eligible customers pay for their travel expenses incurred for non-emergency travel to and from doctor appointments and other health-related appointments.
If you are eligible for Health First Colorado (Medicaid) and anticipate needing a ride to a doctor’s appointment or having expenses related to travel to or from medical appointments, or have incurred costs from travel to or from medical appointments in the last 240 days, please contact Intelliride for assistance.
What do I need to do?
- Call toll free 1-855-489-4999 or (1-303-398-2155), or go to the Member Services Page a minimum of 2 Business Days prior to your Medicaid medical appointment.
- Have your appointment approved by our Medicaid Transportation Specialist and coordinate your driver.
- Attend your appointment. (Be sure to take your reimbursement form with you and collect the proper information from both your driver and your doctor’s office.)
- Submit the completed reimbursement form to your Medicaid Transportation Specialist at Mountain Ride
Health First Colorado (formerly known as Medicaid)
This program is for families and individuals. Health First Colorado is available to pregnant women, children under the age of 18 (and in some situations the child’s parents), adults over the age of 60 or permanently and totally disabled, working adults with disabilities between the ages of 16 and 64, and adults without dependent children between the ages of 19 and 64. Only U.S. citizens and legal resident aliens are eligible for regular Health First Colorado. Pregnant, undocumented women are eligible for delivery costs only.
For pregnant women and children, applications are available in English and Spanish. For adults over the age of 60 or permanently and totally disabled applications are available in English (PDF) and Spanish (PDF).
Health First Colorado (Colorado’s Medicaid Program) created these
educational videos for members. To learn more about available programs, their benefits, and to apply, click on the link below.
The Arc of the Central Mountains
The Arc of the Central Mountains is a nonprofit 501 (c)3 organization serving the rural counties of Eagle, Garfield, Lake and Pitkin. We are committed to creating opportunities within our local communities for all individuals with intellectual and developmental disabilities and their families. We collaborate with various stakeholder groups and organizations to create a truly community-based solutions. The Arc of the Central Mountains provides support through Advocacy, Public Policy, Outreach and Education.
Mountain Valley Developmental Services
Mountain Valley Developmental Services supports adults and children in Eagle, Garfield, Lake, and Pitkin counties with intellectual and developmental disabilities (I/DD). Our work provides life span services for these individuals, their parents and family members, guardians, colleagues at work, neighbors, and friends to promote independence, quality of life, and rights protection.
Many people are experiencing mental health challenges due to the ongoing pandemic. Look below for the support you need including crisis help, child and family therapy, substance abuse and much more.
Community Resource Guide
See our Community Resource Guide for info on organizations serving residents from Aspen to Parachute. This collection has been created in response to needs shared by 392 people interviewed in the last 3 months of 2020 for the Hispanic/Latinx Community Need Assessment Report. The Cummunity Resource Guide will be updated quarterly at West Mountain Health Alliance.
IMMEDIATE HELP AND CRISIS: 911
CALL 911 if someone is an immediate risk to themselves or others.
Suicidal and/or thought of self-harm
Visit coloradocrisisservices.org for additional resources.
Help navigating/understanding where to go and what to do
Real person, warm support now
Alguien que habla Español
Children and family therapy & resources
Therapy while uninsured/unable to pay
Help with substance use and addiction
Grief and loss
LGBTQ+ specific help
Check Aspen Strong’s provider directory at aspenstrong.org for LGBTQ+ & other specialties.
Medication for mental health needs
Pitkin County Economic Assistance
Pitkin County community members can contact the following organizations based on need:
- Families with early childhood and/or school-aged children in the home who find themselves in imminent financial need can consult with:
- Individuals without dependent children in the home who find themselves in imminent financial need can consult with Catholic Charities at (970)-384-2060
Eligibility and assistance type for these programs may be determined differently than the COVID-19 Relief Program.
The Pitkin County Economic Assistance department remains available to assist with applications and eligibility for Medicaid, Colorado Child Care Assistance Program, Temporary Aid to Needy Families (TANF), the Supplemental Nutrition Assistance Program (formerly known as Food Stamps), and Adult Financial programs. For questions about these programs or for assistance applying, please contact the Economic Assistance department at (970) 920-5244 or email@example.com.
Didn’t find what you were looking for here? Submit a question in our contact form and select the Human Services topic. Human Services will respond as soon as possible.
As Pitkin County moves into the recovery phase in COVID-19 response, there are numerous services and benefits that individuals and families may find helpful to assist them to alleviate various economic hardships that have arisen from the pandemic. This link will provide you with information and links to various resources in our community that can help with questions you may have about childcare, food resources, medical assistance, unemployment benefits, veteran services, financial assistance for older adults, financial relief for adults with disabilities and families, emergency assistance, and energy assistance.