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Recovery Services

Below you will find information not only about resources available through Pitkin County, but also information about local community partners and businesses that are providing assistance during these trying times. If you need help navigating the resources, please call Human Services at (970)-920-5235 or Senior Services at (970)-920-5432.

Childcare

This section is designed to help parents locate information about options for childcare assistance and other early childhood resources.

Colorado Childcare Assistance Program (CCCAP): This program supports local childcare providers and families in need of affordable childcare and meet the eligibility requirements (265% of the federal poverty level) by paying a portion of childcare costs for families that meet the eligibility requirements for the program. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.

Kids First: Kids First is a program that picks up where CCCAP leaves off. The Kids First program helps pay a portion of the childcare costs for families that meet the eligible criteria (265% of the federal poverty level). Their program is funded by the City of Aspen and, in addition to providing assistance with childcare costs for families in Aspen, Kids First also supports childcare providers and parents with education and coaching opportunities. Please have a look at their website to learn more.

Camp Programs: Parents can evaluate the various summer camp opportunities throughout Pitkin County through the Summer Camp Contacts list.

Energy

The Low-Income Energy Assistance Program (LEAP) is designed to help low-income households with their heating expense. For those eligible for LEAP, the program will pay a portion of the household’s heating expense (determined based on income and household size) directly to the utility company or heat source to offset the cost of the monthly heating expense. This credit can go towards a past due balance or future expenses. The LEAP program typically accepts applications from November though April annually however, the program is still accepting applications until additional emergency funding is expended. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.

Financial/Unemployment

The information in this section will help connect you with various programs and organizations that may be able to provide you and your household with financial assistance. Eligibility for many of these programs is income-based and can vary from program to program.

Unemployment Assistance: Colorado Unemployment Insurance is for workers who have lost employment and is administered by the state of Colorado. Those who are job-attached (meaning workers will be expected to return after a separation of up to 16 weeks) should file as “job-attached.” You can apply for this assistance here.
There are various other organizations in the region that are providing financial assistance for residents of Pitkin County. The types of assistance they offer and eligibility guidelines can vary from program to program, so please visit their websites to gather more information:
- Catholic Charities
- Aspen Family Connections
- Valley Settlement
- La Medichi (a project of Manaus)
- Tom’s Door
Adult Financial Assistance: Adult Financial assistance is a program funded by the State of Colorado that provides monthly financial assistance to older adults (Old Age Pension & the Medicare Savings Program) and disabled adults (Aid to the Needy Disabled) who are very low income. In place of a direct cash benefits, the Medicare Savings Program may help pay your Medicare Part B premium. Applications for these programs are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.
Colorado Works (Temporary Assistance for Needy Families): The Temporary Assistance for Needy Families program (known as Colorado Works in Colorado) is a federally funded program that provides financial and case management services to families in need or experiencing an emergency. Applications for this program are processed by the Pitkin County Economic Assistance department. You can complete an application online at Colorado PEAK or obtain a paper copy from the outdoor dropbox located in front of the Schultz Health & Human Services Building at 405 Castle Creek Road, Aspen, CO 81611.

Housing

Rental Assistance

Pitkin County Human Services will assist tenants who are unable to pay rent, as well as landlords with destitute tenants via local and state programs.

The following programs are offered through the Colorado Department of Local Affairs (DOLA)

For Tenants: Employee Housing Assistance Program (EHAP) which can provide rental assistance to tenants through Catholic Charities – 970-384-2060 or visit the Department of Local Affairs website.

For landlords: Property Owners Preservation Program (POP) which can assist Landlords (with tenants involved) with rental assistance- Property owners with just a few tenants may consider using EHAP instead.

To qualify for the Property Owner Preservation Program (POP) Monthly Rental amount must be below the Maximum Rent for the number of bedrooms and the county where the unit is located

Pitkin County	Maximum Rent
0 Bedroom	$1,934
1 Bedroom	$2,072
2 Bedroom	$2,486
3 Bedroom	$2,872
4 Bedroom	$3,204

Local Resources:

For Families – Households with children in the Aspen School District that need assistance should contact Aspen Family Connections (970) 205-7025 while those families in RE-1 should contact the Roaring Fork Schools Family Resource Center (970) 384-9500.

For Single Adults – Please contact Catholic Charities (970) 384-2060.

Eviction Help:

Alpine Legal Services (970) 920-3032 can assist in mediating evictions.

Eviction Prevention

Thousands of families are at risk of eviction in our area. Help keep our local courts, law enforcement and legal aid from being overwhelmed. The cost of housing insecurity and homelessness is significant for our entire community. Please review these resources and try to resolve your housing dispute before filing an eviction.

State & County Help

Colorado Emergency Rental Assistance

Garfield County Economic Assistance

Rifle: 970–625–5282
Glenwood Springs: 970–945–9191

Eagle County Financial Assistance

Pitkin County Economic Assistance: 970–920–5244

Local Assistance From Parachute To Aspen

Aspen Family Connections (Pitkin County): 970–205–7025
Catholic Charities (Eagle, Pitkin and Garfield Counties): 970–384–2060
Family Resource Center of the Roaring Fork Schools (For families with children in
Roaring Fork School District): 970–384–9500
Garfield 16 Family Resource Center (For families with children in Garfield 16 School
District): 970–285–5701
LaMedichi (Parachute to Aspen): 970–510–0411
Reach Out Colorado (Parachute to Rifle): 970–459–0309
River Center of New Castle (New Castle and Silt): 970–984–4333
Salvation Army (Parachute to Aspen): 970–945–6976

Mediation Hotline

(970) 230–3935 between 9:00–12:00 or 1:00–5:00 Monday through Friday. A trained, neutral party will help facilitate an agreement, if possible, between landlords and tenants from Parachute to Aspen who are having a housing dispute caused by COVID–19. Mediation is completely confidential and this service is free of charge.

Eviction Moratorium

The Centers for Disease Control (CDC) will enact a moratorium to prevent families and individuals that have been impacted financially by COVID-19 from being evicted. This will be effective as of September 4th and apply to the entire country.

The CDC order states that landlords may not evict any tenant for nonpayment if that person is making $99,000 or less, or $198,000 for a couple. It extends until Dec. 31. It also requires that people are making “best efforts” to pay rent, and they must assert that eviction would leave them homeless or living in crowded conditions. The order does not prevent foreclosures on homeowners.

A spokesman for President Donald Trump said in a statement that Trump is “committed to helping hardworking Americans stay in their homes and combating the spread of the coronavirus” and that the order from his administration meant people “struggling to pay rent due to coronavirus will not have to worry about being evicted.”
The New York Times answers many important questions in this informative article about who is eligible, how do you prove to landlords you can’t pay, and more.

Isolation And Homecare Recommendations

If you are sick and have been diagnosed with COVID-19 or suspect that you have COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community.

Symptoms of COVID-19

The most common symptoms of COVID-19 may include the following. If anyone in your home or household are experiencing any of these symptoms, they should seek testing immediately.

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

While you are awaiting COVID-19 testing results, or if you have tested positive for COVID-19, have some of the symptoms above but have not yet been tested, you should follow the below instructions.

Stay home

If you have symptoms, stay home for 10 days from the day you started feeling sick. You may discontinue isolation after those 10 days so long as you have not had fever for 24 hours and all symptoms have improved. Do not go outside, have other people visit, or leave your home during this time, except to see a healthcare provider.

Separate yourself from other people in your home

Do the best you can to stay away from other people as much as possible. If you can, stay in a room to yourself and away from other people in your home. Stay at least 6 feet away from anyone else as much as you can. Use a separate bathroom, if you can. You should not be responsible for caring for others. Additional guidance below.

Call ahead before visiting your doctor

Call your healthcare provider first and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

Wear a facemask

You should wear a facemask when you are around other people (for example, sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then people who live with you should not stay in the same room with you, or they should wear a facemask if they are in the same room as you.

Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can and immediately clean your hands with either alcohol based hand rub or soap and water.

Wash your hands

Clean your hands often. Wash thoroughly with soap and water for at least 20 seconds. Alternatively, if your hands are not visibly dirty, you can use an alcohol based hand rub with at least 60% alcohol, rubbing on all surfaces of the hands until dry. Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid sharing personal household items

You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. After using these items, they should be washed thoroughly with soap and hot water.

Monitor your symptoms and act quickly if they worsen

If your illness is worsening (for example, shortness of breath or difficulty breathing):

Act quickly. Call your healthcare provider and tell them that you are a person who is confirmed to have, or may have COVID-19.
If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or may have COVID-19. If possible, put on a facemask before emergency medical services arrive.
Put on a facemask before you enter the facility. These steps will help the healthcare provider’s office to keep other people from getting infected or exposed.
People who are being monitored by public health for symptoms should follow instructions provided by public health.

Family Members and Roommates of a Person with Symptoms

If you have symptoms, please stay away from healthy household members as much as possible.
Household members that don’t have symptoms: keep distance from the person that is ill as much as possible. This includes not sharing the same bedroom, staying at least 6 feet apart, and having the ill person and all other household members wear a mask when in the same room.
Clean and disinfect surfaces that come into contact with anyone who is sick on a regular basis.
Make sure everyone in the household washes their hands frequently.
Monitor yourself for any symptoms daily for 14 days.

For more information call Pitkin County COVID-19 Hotline at (970) 429-6186

Meals/Food

Please use the links below to connect with the various food resources available to the community at this time. If you have any questions, please contact the Pitkin County Economic Assistance Department at (970) 920-5244 or pitkin-ea@pitkincounty.com.

The Supplemental Nutrition Assistance Program (SNAP) formerly known as “Food Stamps”: This is a federal program that is available for low-income individuals and families who are in need of assistance to meet their nutritional needs. The income limits for the program are located here. Those who meet the eligibility requirements for the program will receive a monthly benefit amount deposited to an Electronic Benefits Management (EBT) card. These benefits can be used to purchase food at many of our local grocery and convenience stores and the card functions like a debit card. Anyone interested in applying for SNAP can apply online here or complete a paper application available at the Schultz Health & Human Services building located at 405 Castle Creek Road, Aspen, CO 81611.
LIFT UP Locations: LIFT UP is a local nonprofit that focuses on providing nutritious food to those in need. Aside from assisting with the mobile pantries in our area, LIFT UP also has a number of brick and mortar food pantries in the region. Please visit their website to learn more about the locations, hours, and services. The pantry in Aspen is not currently in service.
Mobile Food Pantries and Meals: In response to the COVID-19 outbreak, numerous entities in the region immediately began providing access to food through mobile pantries and communal or home-delivered meals at various locations. These organizations include: Aspen Family Connections, Food Bank of the Rockies, LIFT UP, the Pitkin County Senior Center, the Aspen Homeless Shelter, and the Roaring Fork and Aspen School Districts. For information on the dates, times, and locations of these resources, see below.

Location	Time & Day
Buttermilk Parking Lot (for all residents, regardless of age or other status) 38700 CO-82, Aspen, CO 81611 (970) 205-7025	Every Wednesday until further notice 12-2pm
Basalt School Site (for all residents, regardless of age, other status) El Jebel Community Center/ Crown Mountain Park 20 Eagle County Rd, El Jebel, CO 81623	Every Wednesday until further notice 12pm- until food runs out
Eagle County Healthy Aging Older Adults 60+ (970) 328-7682 Eagle County Healthy Aging Menu	Home Delivered Meals/Pick up meals Tuesday and Thursdays 12pm-1pm
Pitkin County Senior Services Older Adults 60+ (970) 920-5432 Pitkin County Senior Services Menu	Home Delivered Meals/Pick up meals. Mondays, Wednesdays, Thursdays and Fridays 12pm-1pm
Pitkin County Senior Services Grocery Delivery Pitkin County Senior Grocery Delivery Sign Up	Weekly grocery shopping and delivery for seniors.
Aspen Homeless Shelter Homeless Shelter (970) 925-1342 http://aspensafetynet.org/	Dinner nightly/ food distribution by appointment. 11am-7pm
Meal Delivery for Roaring Fork School Students 970-384-9500 familyservices@rfschools.com	Monday distribution of meals to kids in Basalt, El Jebel, Carbondale, and Glenwood Springs.

Additional Information

Aspen School District: Free and Reduced Lunch: The District is providing weekly lunch supplies to each child who currently qualifies for free/reduced lunch and some others, delivered directly to homes. Call 970-205 7025 with questions or to obtain lunches
Roaring Fork Schools: Roaring Fork Schools is providing free, nutritious meals to all children during the school closure. All children 18 years of age and under will receive one breakfast and one lunch per day regardless of where the child attends school. This program is not just for low-income households: it is for all children–no qualifications are required. Details HERE.
Garfield County Lift-Up Food Distribution Information
- Carbondale- Third Street Center -520 South 3rd St #35; (970) 274-4625
  - Mondays & Thursdays 2pm
- Glenwood Springs- 1521 Grand Ave, Glenwood
  - Mondays & Thursdays 2pm
- New Castle- 804 W. Main St; (970)-274-4625
  - Wednesdays & Fridays 2pm
- Rifle- 800 Railroad Ave, Rifle 970-274-4625
  - Wednesdays & Fridays 2pm
- Parachute- 201 E 1st St, Parachute 970-274-4625
  - Thursdays 2pm
Eagle County Food Resource Calendar
Hunger Free Colorado provides a comprehensive list of food resources.

Nutrition Programs

SNAP (food assistance)-Food Assistance (SNAP) Monthly benefits to purchase food at grocery stores and other participating businesses.
- Apply online at www.Colorado.gov/PEAK
WIC (Women, Infants, and Children) –Free food, breast pumps and nutrition consults for pregnant and breastfeeding women as well as infants and children up to age five.
- Apply online at www.ColoradoWICsignup.com
For more food resources, call the Hunger Free Hotline at 855-855-4626.

Double Up Food Bucks Colorado

Shop with your quest card at participating farmers markets for Colorado grown fruits and vegetables.
How it works – Take your EBT card to the Farmers Market, find the information booth and tell the staff how much you would like to spend. The staff will match the SNAP bucks dollar for dollar with Double Up Food Bucks. They will match up to $20 per day.
Participating vendors in the Roaring Fork Valley
Carbondale Farmers Market – Wednesday 10 AM – 3 PM
Glenwood Farmers Market – Tuesday 4 PM – 8 PM
www.doubleupcolorado.org

Additional Resources for Seniors:

Garfield County Senior Programs
Food Bank of the Rockies -Food Delivery
- Free Resource for Seniors over age 60 who meet income guidelines.
- Call 970-464-1138 x4212 for more information.
- FoodBankRockies.org/findhelp
Sunnyside Retirement Center Glenwood Springs
- Monday & Thursday Offering meal deliveries for Seniors only. 970-945-9234

Garfield County Senior Meals
- There is a $3 suggested donation for meals. Reservations are needed by noon the weekday before the meal you want, so please call the Rifle Senior Center at 665-6540 to make your reservations for New Castle, Silt, Rifle and Parachute. Call 665-0041 for Glenwood and Carbondale RSVPs.
Monday: New Castle at Castle Valley Senior Center, 201 Castle Valley Blvd., outside the community room. Glenwood Springs is a CONSOLIDATED LOCATION at Colorado Mountain College, 1402 Blake Avenue. Please enter at the lower parking lot and come to the side entrance.
Tuesday: Rifle Senior Center, 50 Ute Avenue.
Wednesday: Parachute, Valley Senior Center, 540 N. Parachute Avenue; Silt at Silt Town Center, 600 Home Avenue. Carbondale is at a NEW LOCATION at the parking lot behind the Carbondale Town Hall and Recreation Center, 567 Colorado Ave., around the back.
Thursday: Rifle Senior Center, 50 Ute Avenue.
Friday: Rifle Senior Center, 50 Ute Avenue and Glenwood Springs at Colorado Mountain College, 1402 Blake Avenue. Please enter at the lower parking lot and come to the side entrance.

Medical

This section is meant to help guide you through the various resources to access affordable health insurance and/or sliding scale medical services. These services are for low-income individuals and families and eligibility is based on current household income.

Medicaid/Children’s Health Plan Plus (CHP+): Medicaid (known as Health First Colorado in Colorado) and CHP+ are federal programs that provide medical coverage to low-income individuals and families who meet the income and eligibility requirements for the program. Please see the Health First Colorado website for more information on the eligibility requirements or to apply for assistance. You can also apply for medical assistance AND other programs simultaneously on the Colorado PEAK website.

Long Term Care Medicaid: Within the Medicaid program is an additional program known as Long Term Care. This program is designed to provide assistance to individuals with disabilities who need assistance with day-to-day self-care activities and have low income and limited resources. Services may include home health care or nursing/assisted living care. You can apply for this program on the Health First website or PEAK, but the process does take some time and we recommend that you contact the Economic Assistance department at (970) 920-5244 to learn more.

Individuals Who Are Not Lawfully Present: For individuals who are not lawfully present in the United States, access to Medicaid coverage is very limited. There are two exceptions: women who are pregnant and anyone whose doctor will verify was treated for a life or limb threatening injury or illness. The standard income limits do apply. For more information, please contact the Economic Assistance department at (970) 920-5244.

Connect For Health Colorado: Connect for Health Colorado is the official marketplace for health insurance where the premiums can be offset by tax credits for income eligible individuals and families. Please visit their website to learn more. Please know that you will need to apply for Medicaid and be denied due to excess income to qualify for a tax credit towards you premium.

Mountain Family Health Centers: Mountain Family Health Centers (MFHC) provides integrated health services (medical, dental, and behavioral health care) and can work with patients on a sliding scale fee schedule to meet their budget needs. Please have a look at their website to review the hours and services at their Basalt location.

Community Health Services: Community Health Services is a local nonprofit whose mission is to provide preventative health services to the community. This includes: immunizations, women’s health screenings, STI testing, and prenatal care. They accept Medicaid and have affordable pricing for their services. Please review their website for more information.

Non-Emergency Medical Transportation (NEMT)

Health First Colorado (Colorado’s Medicaid Program), in addition to providing medical coverage for more than 1 million Colorado residents, is free transportation to and from your doctor’s appointments or can help eligible customers pay for their travel expenses incurred for non-emergency travel to and from doctor appointments and other health-related appointments.

If you are eligible for Health First Colorado (Medicaid) and anticipate needing a ride to a doctor’s appointment or having expenses related to travel to or from medical appointments, or have incurred costs from travel to or from medical appointments in the last 240 days, please contact Intelliride for assistance.

What do I need to do?

Call toll free 1-855-489-4999 or (1-303-398-2155), or go to the Member Services Page a minimum of 2 Business Days prior to your Medicaid medical appointment.
Have your appointment approved by our Medicaid Transportation Specialist and coordinate your driver.
Attend your appointment. (Be sure to take your reimbursement form with you and collect the proper information from both your driver and your doctor’s office.)
Submit the completed reimbursement form to your Medicaid Transportation Specialist at Mountain Ride

Health First Colorado (formerly known as Medicaid)

This program is for families and individuals. Health First Colorado is available to pregnant women, children under the age of 18 (and in some situations the child’s parents), adults over the age of 60 or permanently and totally disabled, working adults with disabilities between the ages of 16 and 64, and adults without dependent children between the ages of 19 and 64. Only U.S. citizens and legal resident aliens are eligible for regular Health First Colorado. Pregnant, undocumented women are eligible for delivery costs only.

For pregnant women and children applications are available in English and Spanish. For adults over the age of 60 or permanently and totally disabled applications are available in English (PDF) and Spanish (PDF).

Health First Colorado (Colorado’s Medicaid Program) created these

educational videos for members. To learn more about available programs, their benefits, and to apply, click on the link below.

View Videos Here

The Arc of the Central Mountains is a nonprofit 501 (c)3 organization serving the rural counties of Eagle, Garfield, Lake and Pitkin. We are committed to creating opportunities within our local communities for all individuals with intellectual and developmental disabilities and their families. We collaborate with various stakeholder groups and organizations to create a truly community-based solutions. The Arc of the Central Mountains provides support through Advocacy, Public Policy, Outreach and Education.

Mountain Valley Developmental Services supports adults and children in Eagle, Garfield, Lake and Pitkin counties with intellectual and developmental disabilities (I/DD). Our work provides life span services for these individuals, their parents and family members, guardians, colleagues at work, neighbors and friends to promote independence, quality of life, and rights protection.

Mental Health

Aspen Strong is a local non-profit organization whose goal is to promote mental hygiene, foster community dialogue where suicide is recognized as preventable, and connect the Roaring Fork Community with the mental health resources it needs to live balanced and happy lives.

The Hope Center strives to extend a beacon of hope to those in emotional crisis and offer a continuum of comprehensive care. Their services include a 24-hour helpline, crisis services and prevention for children in schools, counseling, medication services, and suicide prevention. They are also an alternative to inpatient psychiatric hospitalization through their Stabilization Program.

Mind Springs Health is a comprehensive mental and behavioral health services provider for the prevention, care, and recovery of an array of mental health issues. All of their services are available virtually throughout COVID-19. They provide outpatient therapy at Mind Springs Health, and inpatient care at the Western Slope’s only psychiatric hospital, West Springs Hospital. West Springs Hospital is fully operational and accepting of patients including those with COVID-19 who truly need to be admitted and can be done so without compromising the safety of other patients.

Call the toll-free mental health support line at 1-877-5197505. From COVID-19 to back-to-school to wildfires and other stressors, if you are
overwhelmed, anxious, lonely, depressed, angry or all of the above, you are not alone. Caring and confidential mental health professionals are available if you need to talk.

Mountain Family integrates medical, dental and behavioral care — a necessary measure for the vulnerable, who often show up in our clinics with medical problems related to poor teeth, substance abuse, trauma, depression, anxiety and other complicated combinations.

Pathfinders is a Colorado non-profit, psychosocial support program for cancer and chronically-ill patients, those suffering from grief and loss, caregivers, family members and the community.

Response is an organization dedicated to assisting and transitioning individuals out of abusive relationships or situations. If you, or anyone you know, is a victim of domestic violence or sexual assault, get help by following the link below:

responsehelps.org

Pitkin County Economic Assistance

Pitkin County community members can contact the following organizations based on need:

Families with early childhood and/or school-aged children in the home who find themselves in imminent financial need can consult with:
- Aspen Family Connections: (970) 205-7025 (within Aspen School District)
- Family Resource Centers of the Roaring Fork School District: (970) 384-9500 (within RE-1 School District)
Individuals without dependent children in the home who find themselves in imminent financial need can consult with Catholic Charities at (970)-384-2060

Eligibility and assistance type for these programs may be determined differently than the COVID-19 Relief Program.

The Pitkin County Economic Assistance department remains available to assist with applications and eligibility for Medicaid, Colorado Child Care Assistance Program, Temporary Aid to Needy Families (TANF), the Supplemental Nutrition Assistance Program (formerly known as Food Stamps), and Adult Financial programs. For questions about these programs or for assistance applying, please contact the Economic Assistance department at (970) 920-5244 or pitkin-ea@pitkincounty.com.

Quarantine Support

For help with food/prescription delivery or financial assistance please call:

(970)-920-5235 – Residents under 60 years
(970)-920-5432 – Residents over 60 years

Additional Services

As Pitkin County moves into the recovery phase in COVID-19 response, there are numerous services and benefits that individuals and families may find helpful to assist them to alleviate various economic hardships that have arisen from the pandemic. This link will provide you with information and links to various resources in our community that can help with questions you may have about childcare, food resources, medical assistance, unemployment benefits, veteran services, financial assistance for older adults, financial relief for adults with disabilities and families, emergency assistance, and energy assistance.